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Getting a SIM Card

Getting a SIM Card

Mobile plans and setup in Malaysia

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Overview

Malaysia offers one of the most affordable and fastest 5G connectivity in the world. The national 5G network (DNB Central) covers 98% of populated areas and continues to expand in 2026. Each of the four main operators offers plans tailored to different profiles: CelcomDigi for extensive coverage, Maxis for urban stability, Hotlink for reliable prepaid, and U Mobile for the best value. Activate before landing via eKYC: download the app, scan your passport and install your eSIM from home. Your data will be ready when you arrive at KLIA.

Choose Your Operator

Best for Expats

CelcomDigi or Maxis

CelcomDigi: Largest network, best coverage in Borneo and rural areas. Maxis: Urban stability, premium customer service, ideal for KL-based travelers.

Best for Tourists

Hotlink or U Mobile

Hotlink by Maxis: Reliable prepaid, pure 5G speed, ideal for digital nomads. U Mobile: Best value, unlimited 5G from RM 35.

Official Apps

Download official apps to check coverage, top up, or buy an eSIM before your arrival.

CelcomDigi

CelcomDigi app

Maxis / Hotlink

Hotlink app

U Mobile

U Mobile app

5G Plan Comparison 2026

Plan Operator Data Price (RM)
Tourist eSIM 30 days Hotlink 5G High Speed RM 60
Unlimited 5G Pass U Mobile True Unlimited RM 35
Expat Postpaid CelcomDigi 500GB 5G/4G RM 120
Premium Urban Maxis 200GB + Bonus RM 109

Process

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Step 1: Choose your operator

The three main operators are CelcomDigi (best coverage), Maxis/Hotlink (fastest data), and U Mobile (best value). All three offer prepaid and postpaid options. CelcomDigi and Maxis have the widest 4G/5G coverage across Malaysia, including rural areas and islands. U Mobile offers competitive data plans ideal for heavy internet users.

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Step 2: Purchase your SIM

You can buy a SIM at KLIA airport arrival halls, any CelcomDigi, Maxis, or U Mobile store, or convenience stores like 7-Eleven, KK Mart, and MyNews. Prepaid SIMs cost between RM 10-30 and include initial credit. Bring your passport for registration. Most stores will activate the SIM immediately.

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Step 3: Register your SIM with your passport

By law, all SIM cards in Malaysia must be registered with your passport. The store staff will scan your passport and take a photo for the registration. The process takes about 5 minutes. Foreigners can register with their passport and current visa or visit pass. Registration is instant and the SIM works immediately after.

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Step 4: Choose a plan and top up

Prepaid users can top up at convenience stores, online via the operator app, or through Touch n Go eWallet. CelcomDigi offers the MyDigi app, Maxis has the Hotlink app, and U Mobile uses the U Mobile app. Postpaid plans require a Malaysian bank account for auto-debit. Plans range from RM 30 for basic data to RM 100+ for unlimited plans.

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Step 5: Activate e-SIM (optional)

If you have a compatible smartphone (iPhone SE/XR or newer, Samsung Galaxy S20 or newer, Google Pixel), you can activate an e-SIM. CelcomDigi, Maxis, and U Mobile all support e-SIM. You can get a QR code from the operator store or through their app. E-SIM allows you to keep your home SIM active while using a Malaysian number.

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Step 6: Manage your plan

Download your operator app to monitor usage, top up, change plans, and pay bills. Most apps are available in English. For postpaid, set up auto-debit from your Malaysian bank account. You can also use Touch n Go eWallet for prepaid top-ups.

FAQ

Can I get a SIM card at the airport?
Yes, all three operators have booths at KLIA 1 and KLIA 2 arrival halls. You can get a SIM within minutes of arriving. Prices at the airport are the same as in the city.
Do I need a Malaysian visa to get a SIM?
No, only your passport is required. No visa or entry stamp is checked to get a prepaid SIM or eSIM in Malaysia.
How much does a prepaid SIM cost?
Prepaid SIMs cost between RM 10 and RM 30, which includes initial credit. Monthly data plans range from RM 20 (5GB) to RM 80 (unlimited data). 5G plans cost slightly more.
What is the best operator for coverage?
CelcomDigi has the best overall coverage in Malaysia, including rural areas and islands. Maxis has the fastest 4G/5G speeds in urban areas. U Mobile offers the best value data plans.
Can I use a French mobile plan in Malaysia?
Yes, Free Mobile (19.99€ plan) now includes Malaysia in its data roaming destinations. Check your contract. Other operators charge high roaming fees.